Once you feel the candidate is a fit you submit their resume to us for review.  We then let you know if we are interested in the candidate and what our open availability is for interview and set up/confirm the date/time.  We do a phone interview, afterwards make our assessment and advise you whether we’d like to move forward with them.  Once you have the drug test and background back cleared, you let us know and we will let you know when we can get them into a class. 

Job Description

Job Functions:

• Debt Collection Specialists assist consumers with the resolution of past due accounts across multiple market verticals such as healthcare, utility, retail, and government.
• The role is performed in a call center environment and involves both inbound and outbound contact answering questions regarding open balances assigned by our clients, processing payments, and setting up payment arrangements.
• No experience in collections or in a call center environment is required.
• A multi-step training and coaching program will ensure your overall success and also that you meet all Federal and State Collection laws.

Benefits:

-        Formal paid training program

-        Professional, clean and safe work space

-        Unlimited free parking

-        On-Site subsidized vending for employees

-        Every year you accumulate 7 paid days which is earned 2.16 hours per pay, you get 6 paid holidays and 3 unpaid days every year.

-        At your 1^st year Anniversary you will get 40 hours vacation

-        At your 2^nd year Anniversary you will get 80 hours vacation

-        At your 3^rd year Anniversary and every year thereafter you will get 100 hours vacation

-        After your 1^st year you will be eligible for 401K – Company contributes 25% on employees first 6%

-        After your 1^st 6 months you will be eligible for free Life Insurance benefit option

-        Multiple inexpensive health insurance options